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HARASSING PHONE CALLS BY WELLS FARGO MORTGAGE

  • Jared Hartman, Esq.
  • Posted on April 28th, 2015

 

Semnar & Hartman, LLP is currently investigating claims against Wells Fargo Mortgage regarding harassing telephone calls in connection with their collection of mortgage payments. It is believe that Wells Fargo places harassing robo-calls, autodialed calls, and/or calls with pre-recorded and/or artificial voice messages to consumers who have not previously consented to receive such calls for purposes of collecting upon mortgage payments. In most instances, robocalls and robo text messages violate the Telephone Consumer Protection Act (TCPA), and generally each violations allows for $500 to $1,500 per violation.

If you or a loved one has received such calls and/or text messages from Wells Fargo Mortgage, we invite you to please contact us for a free and confidential consultation.

TCPA Protections Against Unconsented Robocalls, Autodialed calls, and text messages

The TCPA became law in 1991, putting restrictions on automated calls, autodialed calls, calls with pre-recorded and/or artificial voice messages, and text messages, whether sent for debt collection or telemarketing purposes. In most circumstances, an entity must have a person’s prior express consent in order to make automated or prerecorded calls or text messages. See our “Phone calls” webpage or blog postings regarding TCPA violations for more detailed information.

If you or a loved one have received robocalls or text messages from Wells Fargo Mortgage, we encourage you to fill out our contact form so that we can evaluate your rights. We have experience handling alleged TCPA violations and are committed to providing you answers while holding institutions like Wells Fargo Mortgage accountable. We look forward to speaking with you.